How do I get paid?

On Prolific, you get paid via PayPal or Circle.

After you complete your first study, you will need to wait until your submission is approved by the researcher (usually within a week). This waiting period is important to ensure quality control. After 21 - 22 days we will auto-approve all submissions for a study, if no action has been taken by the researcher.

Our initial payment threshold is only £5 (with a fee). We ONLY PAY IN GBP (British Pounds).

Circle (only US/UK participants)Cash outs are charged Circle's 1% + 10p fee. If you want to minimise fees, then wait until you have accumulated £20. By doing so you will avoid fees if you're in the UK or US by cashing out with Circle. Below that amount, you will be charged the fees. Please note that only UK and US  participants can use Circle. 

PayPal: Cash outs are charged PayPal's 2.9% + 20p feeFor participants NOT in the US or UK, if you want to minimise fees, then wait until you have accumulated £20. By doing so you will avoid fees if you're in all other OECD countries (i.e. Canada, Spain, Germany, etc.) by cashing out with PayPal. Below that amount, you will be charged the fees. US and UK participants will always be charged fees when using PayPal. 

To get paid, simply click on the " Cash Out" button in your participant account. Please be sure to carefully select the right option you want between Circle/Paypal and enter your email correctly, as mistakes can cause hold-ups with your cash out. If your PayPal/Circle email address is different from the one you signed up with on Prolific, simply enter the correct PayPal/Circle email in your participant account.

We make payment runs every Tuesday and Friday afternoon (GMT)  with Circle and PayPal, so you should expect to receive your money by the next Tuesday or Friday after your cash out request.

To get paid, go to your account and scroll down to the very bottom. There you will see "cash out" under your Cash Out Details.

We now have a new feature which means Participants will be able to  cash out instantly via PayPal ( not Circle), each time they reach £5 in their account. Please note that this will be enabled for you once:
  • You have made at least 4 cash-outs (with PayPal) since September 2018
  • Therefore your 5th cash out will be 'instant' 

Occasionally problems occur with payments, if you have not received your payment, please get in touch with us and let us know your participant ID, the amount and date you cashed out, and the Circle/PayPal account you cashed out to, and we will resolve it as quickly as possible.